Delivery/Shipment Policy

Delivery information:

Shipping date depends on your purchase order according to your city and payment method. Please note that booking requests are not included in the standard shipping time summarized below.

The maximum delivery time is 7 working days, depending on the quality and quantity of ordered items.

Delivery time is estimated and not guaranteed. To review the estimated delivery date and time, please review the product page. The product page is regularly updated with the latest information.

Delivery also depends on the Customer’s acceptance and scheduling the delivery time with Zahrat AlRawdah Pharmacies team and other delivery companies or with the shipping team. In the event that the Customer cannot be contacted on time, then there will be a delay in delivering the shipment without bearing any minimum responsibility by Zahrat AlRawdah Pharmacies.

Zahrat AlRawdah Pharmacies offers a free delivery for orders that equals 50 riyals and more.

Zahrat AlRawdah Pharmacies have the right to cancel any orders made by the Customers who’s their place of residence is not specified in the list of cities and districts in the shipping address.

If the order is made from our Website for large and small products, the products may be delivered to the specified address in different/multiple shipments and in different time.

Contact US

If you have any questions regarding the Delivery policy, you can contact us through any of the following means:

Email: [email protected]
Hotline: 920001260
Telephone: +966 11 2427561
Headquarter: Ibn Al-Ameed street – Sulai District – Riyadh City
P.O Box 270097, Riyadh 11352
Kingdom of Saudi Arabia